Give your team their morning back
Patients choose their own callback time and hang up. Your team calls back when it suits them. No queue, no chaos at the desk.
No strings attached, no sales pitch
Trusted by GP practices
Sound familiar? The Monday morning.
All lines busy, the queue keeps growing, and your colleague just called in sick.
How Plainwise solves this
Queue becomes choice menu
Patients choose their own callback time. No hold music, no frustration. At Presikhaaf, >85% of calls are automatically answered.
Adjust capacity in two clicks
Someone sick? Peak demand? Adjust availability with two clicks. New callback appointments are distributed based on the updated capacity.
Calm from the morning
Your team starts the day with a clear task overview. Every callback is ready with the call reason attached. No chaos, just structure.
>85%
of incoming calls automatically answered and converted to tasks
“Previously, a sick colleague meant immediate crisis: everyone had to jump in to clear the queue. Now we adjust the capacity in the system and the work stays manageable. We just have a normal working day again.”
How it works
Patient calls the practice
The patient calls the regular practice number, hears a short greeting, and states the reason for calling.
Chooses a callback time
Through the menu, the patient selects a time that works.
Everything in one place
The whole team instantly sees who called and why. All tasks neatly spread across the day.
Call back with one click
View the call reason, open the patient record through the Red Cactus integration, and call the patient back. All from one screen.
Frequently asked questions
See it in 15 minutes
Book a short demo and discover how Plainwise works for your practice.
- Personal demo tailored to your practice
- No obligations, no sales pitch
- Workload drops from the first week
- Live within days, no IT project
Book your demo
Book your demo
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