# Plainwise > AI-powered telephony software for healthcare practices. Plainwise transforms telephony with smart automation that routes callers, schedules callbacks, and frees assistants from repetitive tasks. Plainwise is a Dutch company based in Zeist, the Netherlands. The product is offered in English (en-GB) and Dutch (nl-NL). Primary target: general practices (huisartsen) and other healthcare providers in the Netherlands. Content is available in two locales. The canonical English version lives under `/en-gb/`; the Dutch translation lives under `/nl-nl/`. Every URL below has a Dutch equivalent by swapping the locale prefix. ## Core pages - [Home](https://www.plainwise.com/en-gb): Transform your telephony with smart automation that routes callers, schedules callbacks, and frees assistants from repetitive tasks. - [About](https://www.plainwise.com/en-gb/about): Plainwise builds the AI phone assistant for healthcare practices: GP practices, pharmacies, dentists, physiotherapists, health centres and vets. Founded in 2024, based in Zeist. - [Customers](https://www.plainwise.com/en-gb/customers): Discover how GP practices and health centres made their telephony calm and manageable with Plainwise. - [For general practices (Dutch)](https://www.plainwise.com/en-gb/gp-practices): Patients choose their own callback time. Your team calls back when it suits them. No queue, no chaos. Discover how Plainwise works for GP practices. - [For dental practices](https://www.plainwise.com/en-gb/dental-practices): The phone stops pulling the team away from the chair: callbacks at chosen times, typed-out voicemails, and an AI assistant on the overflow and after hours. - [For pharmacies](https://www.plainwise.com/en-gb/pharmacies): No second queue on the phone: an AI assistant takes repeat prescriptions and the daily questions, callers pick a callback time, voicemails arrive typed out. - [For physiotherapy practices](https://www.plainwise.com/en-gb/physiotherapy-practices): Reachable during every treatment: callers are helped right away or pick a callback time, voicemails arrive typed out, and a first-time caller doesn't call the next practice on the list. - [For health centres and clinics](https://www.plainwise.com/en-gb/health-centres): Multiple lines, teams and locations on one platform: callbacks and spreading per line, an AI assistant on the overflow, and reports per location and centrally. - [For veterinary practices](https://www.plainwise.com/en-gb/veterinary-practices): Every caller looked after while the team cares for animals: callers are helped right away or pick a callback time, and voicemails arrive typed out. - [Changelog](https://www.plainwise.com/en-gb/changelog): Release notes and product improvements. ## Products - [Timewise](https://www.plainwise.com/en-gb/products/timewise): Automate callbacks, call queues, and voicemails. Your team gets time back for the tasks that matter, while everything stays compliant and structured. - [Timewise: Callback](https://www.plainwise.com/en-gb/products/timewise/callback): Patients choose a callback time instead of waiting on hold. Timewise spreads requests automatically throughout the day based on your real capacity. - [Timewise: Call queue](https://www.plainwise.com/en-gb/products/timewise/callqueue): Stop calls from stacking up. Connect your queues to our callback system so every call gets a scheduled time and your team never goes over capacity. - [Timewise: Voicebox](https://www.plainwise.com/en-gb/products/timewise/voicebox): Patients leave a message, Timewise turns it into text and creates a task. Everything is ready when you start your morning, transcribed and in your language. - [Timewise: Transcription](https://www.plainwise.com/en-gb/products/timewise/transcription): No more replaying recordings or writing notes by hand. Timewise transcribes every callback, queue call, and voicebox message automatically in 100+ languages. - [Timewise: SMS](https://www.plainwise.com/en-gb/products/timewise/sms): Send SMS confirmations and reminders for callback appointments. Callers are ready when you call, so every conversation starts straight away. - [Timewise: Analytics and reporting](https://www.plainwise.com/en-gb/products/timewise/analytics-reporting): Get complete visibility into your telephony patterns. See when calls come in, how many are solved, and at what times you're most productive. - [Talkwise](https://www.plainwise.com/en-gb/products/talkwise): Your team spends 580 minutes per week on conversation notes. Talkwise listens along, transcribes automatically, and delivers structured reports instantly. - [Talkwise: Consults](https://www.plainwise.com/en-gb/products/talkwise/consults): Your report is done the moment your patient walks out. Talkwise Consult generates SOAP notes, referral letters, and diagnoses automatically. - [Talkwise: Telephony](https://www.plainwise.com/en-gb/products/talkwise/telephony): Talkwise Telephony captures every phone conversation automatically, transcribes it, and creates a clear summary. Without anyone typing a word. - [Agentwise](https://www.plainwise.com/en-gb/products/agentwise): Agentwise is an upcoming AI-powered voice agent that gathers call context, routes calls intelligently, and brings 24/7 availability to your practice. - [Custom development](https://www.plainwise.com/en-gb/products/custom-development): Plainwise builds to order. From automated phone flows to integrations with your own systems. ## Integrations - [Integrations overview](https://www.plainwise.com/en-gb/integrations): Supported telephony and healthcare platforms. - [Axeos](https://www.plainwise.com/en-gb/integrations/axeos) - [Xelion](https://www.plainwise.com/en-gb/integrations/xelion) - [Elevate](https://www.plainwise.com/en-gb/integrations/elevate) - [Voys](https://www.plainwise.com/en-gb/integrations/voys) - [Voys Ascend](https://www.plainwise.com/en-gb/integrations/voys-ascend) - [Red Cactus](https://www.plainwise.com/en-gb/integrations/redcactus) - [Juvoly](https://www.plainwise.com/en-gb/integrations/juvoly) - [Build your own](https://www.plainwise.com/en-gb/integrations/build) ## Blog posts - [Product Update: A New Voice and a Sharper Ear](https://www.plainwise.com/en-gb/blog/product-update-september-2026-a-new-voice-and-a-sharper-ear): A voice that no longer stalls, numbers callers can easily write down and a more reliable transcript. What changed in September. - [Product Update: A Portal That Explains Itself](https://www.plainwise.com/en-gb/blog/product-update-august-2026-a-portal-that-explains-itself): Guided tours in three languages, a faster task view and a portal that adapts to what your practice uses. What changed in August. - [Product Update: From Call to Task](https://www.plainwise.com/en-gb/blog/product-update-may-2026-from-call-to-task): Requests to the digital assistant arrive as tasks, with a summary, the details it noted and the transcript. What changed in May. - [Introducing the Partner Environment](https://www.plainwise.com/en-gb/blog/introducing-the-partner-environment): A dedicated space for Plainwise partners to onboard clients, manage workspaces, put their own brand on the portal and see all activity, without going through us. - [Product Update: One Talkwise for Consult and Telephony](https://www.plainwise.com/en-gb/blog/product-update-april-2026-talkwise-unified): One settings experience across consult and telephony, new usage insights, and a clearer view for partners. Here's what's new in April. - [Product Update: Introducing Voicebox](https://www.plainwise.com/en-gb/blog/product-update-april-2026-voicebox): Patient messages automatically turned into text and translated. Meet Voicebox, built for healthcare practices. - [Plainwise on Axeos: No Migration Needed](https://www.plainwise.com/en-gb/blog/plainwise-now-available-on-axeos): Axeos partners can now offer Plainwise through a direct integration: AI callback scheduling and call transcription on an existing Axeos setup, no new hardware. - [Product Update: Your Portal Just Got Smarter](https://www.plainwise.com/en-gb/blog/product-update-march-2026-your-portal-just-got-smarter): A redesigned home page, smarter Talkwise results, and a calmer way to manage your day. Here's everything new in the March 2026 Plainwise update. - [Case Study: General Practice De Residentie](https://www.plainwise.com/en-gb/blog/case-study-general-practice-de-residentie): Discover how General Practice De Residentie brought calm and structure to their phone lines with Plainwise’s smart callback system, improving patient satisfaction and team efficiency. - [Case Study: Health Center Presikhaaf](https://www.plainwise.com/en-gb/blog/case-study-health-center-presikhaaf): Discover how Health Center Presikhaaf turned overwhelming phone traffic into calm and control with Plainwise, in collaboration with DuoCom and built on Xelion. ## Careers - [Careers](https://www.plainwise.com/en-gb/career): Join a small, ambitious startup building AI telephony for healthcare. We're looking for developers, salespeople, and marketers. ## Legal - [Privacy](https://www.plainwise.com/en-gb/privacy) - [Terms](https://www.plainwise.com/en-gb/terms) - [Data Processing Agreement](https://www.plainwise.com/en-gb/dpa) - [Cookies](https://www.plainwise.com/en-gb/cookies) ## Locales - [English (en-GB)](https://www.plainwise.com/en-gb) - [Dutch (nl-NL)](https://www.plainwise.com/nl-nl)