Give your team the backup they've been asking for
Your assistants are great at what they do. There's just too much of it. AgentWise works alongside your team as an AI voice agent that picks up overflow, triages before the morning rush, and handles the calls that don't need a human. Not a replacement. A reinforcement.
Trusted by healthcare providers and their partners
Your morning shouldn't look like this
Every GP practice knows the 8 AM rush. All lines full, patients on hold, assistants rushing through triage after triage. This is what it looks like from the inside.
The 8 AM problem
Every morning, all phone lines are full within minutes. Patients wait 15 minutes or hang up. Assistants rush through triage after triage without the time to properly assess each patient. By 9 AM, 26 calls are already missed.
One-size-fits-none
Generic AI tools don't understand NHG guidelines, ALTIS intake, or Dutch triage protocols. They can't tell chest pain from a repeat prescription. Healthcare needs precision, not a chatbot.
Burnout is the norm
72% of doctor's assistants report high work pressure. The phone never stops, the queue never shrinks, and there's no time left for the patients sitting in front of them.
From phone call to intake in minutes
Patient calls
A patient calls your practice. AgentWise picks up and starts a natural conversation to understand the reason for calling.
AI collects and signals
Structured follow-up questions based on the ALTIS method. AgentWise checks the relevant NHG guideline and flags alarm symptoms.
Smart handoff
A complete intake summary lands in your assistant's queue. They decide what happens next, fully informed from the first second.
Patient calls with persistent headache for 3 days. Pressing character, retro-orbital. No alarm symptoms, no neurological deficit.
This isn't one practice's problem.
Calmer mornings, better care.
Your assistants start with a clear queue of urgency-labelled calls, not a ringing phone. Every call is answered, pre-triaged, and ready for review before the day begins.
Every call gets a structured ALTIS intake and NHG check. No more rushed triage between other tasks. Urgent cases surface immediately.
Assistants spend their time on patients, not phones. The morning rush no longer dictates the rest of the day.
Your data, our responsibility
Patient data demands the highest standard of care. AgentWise is designed from the ground up according to healthcare security standards. Not bolted on after the fact.
GDPR
Data processing designed according to GDPR guidelines. Transparent, minimal, and under your control.
NEN 7510
Architecture aligned with the Dutch healthcare information security standard.
ISO 27001
Information security management following international best practices.
Data stays in Europe
All patient data is processed and stored within the EU. Nothing leaves the continent.
End-to-end encrypted
All communication between patient, AI, and your practice is encrypted in transit and at rest.
Consent-first
No recordings or data processing without explicit patient consent. Always.
A day with AgentWise
You open your dashboard. Intakes from early and overnight calls are already waiting, each with an urgency label from our system.
The practice opens. Phones ring, but AgentWise picks up the overflow. You review the first intake summaries.
First callback. You've read the AI summary. The patient doesn't need to repeat their story.
A patient in the waiting room needs attention. The phones keep ringing, but you're not tied to them anymore.
Morning rush handled. Zero missed calls. Your queue is structured, urgency-labelled, and fully documented.
Questions we often hear
AgentWise is the digital assistant for your assistants. It picks up the phone 24/7 and takes on the recurring work, such as answering repetitive questions, taking repeat prescriptions, and scheduling callbacks. It can do much more than that: what AgentWise handles is something we set up together with you and expand step by step. Anything that needs human attention, it hands to your team with all the context ready, so your team already knows who's calling and why before they pick up.
See it in 15 minutes
Book a short demo and discover how Plainwise works.
- Tailored demo
- No obligation, no sales pitch
- Reduce workload from the first week
- Go live within days, no IT project
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