The Plainwise-Elevate integration
Plainwise integrates with Intermedia's Elevate cloud telephony platform, bringing AI-powered call management, automated callback scheduling, and intelligent routing to your existing VoIP infrastructure.
Plainwise and Elevate - intelligent telephony combined
Plainwise works directly with Intermedia's Elevate platform to add AI capabilities to your existing telephony. From automated callbacks to intelligent call transcription, your team handles more calls with less effort.
Smart call routing
Route incoming calls based on caller intent, time of day, and staff availability. Plainwise captures caller intent at intake and directs them to the right person.
Automated callback scheduling
When callers can't get through, Plainwise captures their request and schedules a callback. No more voicemails that go unanswered.
Call transcription and summaries
Calls are automatically transcribed and summarised. Your team gets clear, actionable tasks instead of scribbled notes.
Works with your Elevate setup
No need to replace hardware or change your phone numbers. Plainwise works alongside your existing Elevate configuration.
Lower call pressure
Automate callback scheduling and call intake so your team can focus on the conversations that matter most.
Better caller experience
Callers get faster responses and clear follow-up. No more waiting on hold or repeating their question to multiple people.
AI-powered telephony on Elevate
Plainwise brings intelligent automation to Intermedia's Elevate platform. Automated callback scheduling, smart call routing, and AI-powered call management work alongside your existing Elevate setup. Your team benefits from reduced call pressure and better caller experiences without replacing your telephony stack.
Native Elevate Connection
Our integration connects directly with Elevate's call flows, so you keep your existing numbers, routing, and user setup. Plainwise adds the intelligence layer on top.
Connect Plainwise to Elevate
Add AI-powered call management to your Intermedia Elevate platform. Get started with a demo to see how Plainwise improves your telephony workflow.