AI-powered telephony for healthcare

Smart telephony that brings peace of mind

Callbacks, queue management, voicebox, transcription and analytics in one platform. Built for GP practices that want control over their day.

Explore the platform

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What Plainwise does

for your GP practice.

Bring Calm

to Mornings

Plainwise transforms chaotic call peaks into structured callback moments. Patients choose when to be called, giving your team breathing room and ensuring every call gets the attention it deserves.

Empower

Assistants

Instead of rushing through endless queues, assistants work with more insight and control. Capacity management lets you adjust availability in two clicks, so even with absence or peak pressure, the day stays manageable.

Improve

Accessibility

Done with endless hold times. Patients receive a clear callback time and are called back as promised. Plainwise makes accessibility predictable, and satisfaction measurable.

Built to work with

your team, not against it

portal.plainwise.com

Everything your team

needs to stay in control

Automatic

Callbacks

Let callers choose a callback slot that fits their day. No more waiting on hold. Just calm, predictable scheduling for both patient and team.

Automatic

Call queues

Spread incoming calls across available timeslots throughout the day. The morning rush gets distributed evenly, so staff never have more calls than they can handle.

Automatic

Voiceboxes

Capture patient requests even after hours. Smart voiceboxes transcribe messages instantly, so your team starts each day fully prepared.

Automatic

Transcripts

Every spoken word becomes actionable text. Instant transcriptions make triage and follow-up faster, clearer, and fully traceable.

Automatic

SMS

Send patients automatic confirmations, reminders, or quick updates via SMS. Easy to set up, no extra work for your team.

Automatic

Analytics

Get real-time insight into accessibility and workload. Spot peaks, track callback completion, and continuously improve patient experience.

Get started with Plainwise.

Fast, flexible, and ready to go.

Christa Cevaal

Practice Manager at General Practice de Residentie

“Our doctor assistants love working with Plainwise. It brings calm and control to our daily work.”

Quick start

made simple

Be up and running in just days, not weeks. Plainwise connects easily with your existing phone system and workflows, so your team benefits right away.

Clear guides

that help

No endless manuals – just simple steps, examples, and a knowledge base. Your team can get started fast with clear learning paths.

Simple use

for everyone

Plainwise is clean and logical. Hardly any training needed – your team works with it smoothly from day one.

Strong support

always ready

Our team is ready to help quickly. Available via chat or email, with fast response times and practical solutions.

>85%

RESULTS AT GP PRACTICES

>85% of incoming calls automatically answered and converted to tasks

Over 85% of our calls are now automatically answered and turned into callback tasks. Our team is happier, and so are our patients.

Read Case Study

>0%

of incoming calls automatically answered and converted to callback tasks at Health Centre Presikhaaf.

calls per month handled at GP Practice De Residentie.

24/7

reachable for patients. After hours, the voicebox captures everything.

<1 week

to go live with Plainwise. Most practices are operational within days.

Our customer

success stories

De Residentie – a general practice in The Hague with two clinic locations.

Result

The practice improved its telephony workflows, handling patient calls more smoothly across both locations, reducing administrative pressure, and ensuring inquiries no longer go unanswered.

Read Case Study