Your HIS, with the right card open.Plainwise and Red Cactus together.
Through Red Cactus, Plainwise opens the right patient card in your HIS, such as Medicom or Promedico. So your team switches between systems by hand less often.
What happens to a call.Until the right patient card is open.
- 08:04PlainwiseAnswered by the AI assistant00:41
“I've had a sore throat for four days and it isn't getting better.”
Plainwise answers
Lotte says what the call is about.
- 08:06Plainwise
Callback
Reason
Sore throat for four days
Fever since yesterday09:00A task is ready
With the summary and a callback at 09:00.
- 09:00Via Red Cactus
Patient card
Lotte Jansen
Born 12/03/1987
Opened via Red Cactus
Her patient card opens
In your HIS, via Red Cactus, as the team picks up the task.
- 09:00Plainwise
Lotte Jansen
Medical complaint · 09:00
Your team calls back
With the task and her card side by side.
What the integration adds.The right card, without searching.
Open tasks
Lotte Jansen
Medical complaint
Kees van Leeuwen
Medical complaint
Noor Hendriks
Change appointment
Patient card
Opened via Red CactusLotte Jansen
Born 12/03/1987
- GP
- H. van Dijk
- Last contact
- Today 08:04, phone
The team picks up the task, and Red Cactus opens the card in your HIS.
Your HIS stays the record.Nothing changes in how you work.
Your HIS
Such as Medicom or Promedico. The data stays there.
Your telephony
Red Cactus works with more than 85 phone platforms.
No extra pop-ups
Red Cactus's own can be switched off; it only opens the card.
Your team places it
Nothing goes into the HIS on its own.
Switch on what you need.The card is always ready.
Summary
- Reason
- Sore throat for four days
- Attention point
- Fever since yesterday
Card via Red CactusAgentwiseThe assistant behind every colleague
An AI assistant that answers and sets up every question as a task, with the patient card to hand.
AgentwiseChoose a callback time
Thursday 15 October
- 09:30 Full
- 09:45
- 10:00 Full
- 10:15
- 10:30
- 10:45
We'll call you back at 10:15
TimewiseThe calm phone line
Callers pick a callback time, and when you call back their card is already open.
Timewise CallbackSummary
- Discussed
- Sore throat for four days
- Agreed
- Call back 09:00
Draft, still to checkTalkwiseThe report that's already written
A draft report of every call, for your team to check and place in the HIS.
Talkwise Telephony
Questions about Red Cactus
How Plainwise works with your HIS.
Does Plainwise integrate with our patient record system?
Not yet directly, and we're open about that. Full integration with the patient record system (the HIS, in the Netherlands) is one of our highest priorities and actively in development. Today Plainwise delivers structured summaries that your assistants review and place in the record. Through our partner Red Cactus we automate steps such as opening the right patient card, so there is less manual switching in the meantime.
Can we edit the reports before they go into the file?
Always. Talkwise generates a draft and a human reviews and signs off. Nothing reaches your HIS automatically; your team places the approved report there, so you can correct, restructure, or reject any part of the output first.
Does Plainwise replace our existing tools?
Some of them, but not your phone system. Plainwise works with your existing telephony: you keep your own number, lines and provider, and nothing needs to be replaced or migrated. What Plainwise does bring together is the patchwork of separate tools: callbacks, voicemail as text, call reports, reporting and the AI assistant live in one platform instead of five. Systems we don't touch, such as your patient record system, simply keep working alongside Plainwise.
Other integrations
Is your system not on the list? Then we'll connect it. Build your own integration
Talk to the AI assistant
Don't take our word for it. Try it yourself.
Our AI assistant is live right now. Start a conversation in your browser or call from your own phone, and hear for yourself what your callers would experience.