Plainwise

Plainwise on Axeos: No Migration Needed

Axeos partners can now offer Plainwise through a direct integration: AI callback scheduling and call transcription on an existing Axeos setup, no new hardware.

Martijn Mullié

Martijn Mullié

· 2 min read

Plainwise on Axeos: No Migration Needed

Starting today, Axeos partners can offer Plainwise to their customers through a direct integration. Same telephony, same numbers, same call routes, with AI layered on top that schedules callbacks and summarises conversations.

What Plainwise adds to Axeos

Axeos handles the telephony. Plainwise adds the layer that makes the phones easier to run:

  • Automated callback scheduling. Instead of putting callers on hold, Plainwise lets them book a callback. The system schedules it against your team's real capacity, so callbacks land when there's actually time to take them, not all at once.
  • The reason up front, a summary afterwards. Callers record the reason for their call up front, so your team has the context before the phone even rings. Afterwards, the call is automatically transcribed and summarised. No more "sorry, what was this about again?"
  • Works alongside what you already have. No migration, no new hardware, no changes to your numbers or call routing. Plainwise plugs into the Axeos open API and runs next to everything that's already in place.

Built for partners

We built this integration with partners in mind from day one. As an Axeos partner, you can offer Plainwise to your customers as part of your telephony package. We provide the tools and support to get you up and running quickly: demo environments, onboarding materials, and direct access to our team.

This isn't a referral arrangement. It's a real integration, built together.

From the practice

Practices already working with Plainwise notice it in their working day:

A sick colleague used to mean an instant crisis: everyone had to jump in to clear the queue. Now we adjust capacity in the system and the work stays manageable. We just have a normal working day again.
Christa, practice manager at De Residentie

See Plainwise on Axeos in action

Book a demo and see how Plainwise integrates with Axeos and what it can do for your customers.