Product Updates
29 Sept 20265 min read
Product Update: A Portal That Explains Itself
Guided tours in three languages, a faster task view and a portal that adapts to what your practice uses. What changed in… Read more
Timewise Voicebox
Capture patient requests even after hours
Patients leave a message, Timewise turns it into text and creates a task. When you start your morning, everything is ready: transcribed and in your own language.
“We used to start with a full voicemail inbox to listen through. Now everything is already there as text.”
How it works
Smart voicebox integration
Automatic capture
24/7 message recording
Your voicebox captures all patient messages automatically, even after hours. No missed calls, no lost information.
Instant transcription
Read instead of listen
Messages are transcribed to text immediately using advanced speech recognition. Your team can read and respond faster.
Organized and ready
Start each day prepared
All messages are organized, transcribed, and ready for action when your team arrives. No more morning chaos.
How it works in your practice
Simple, smart voicebox workflow
1
Messages arrive
Patients leave voice messages in your voicebox, even after hours. Every message is captured automatically, no matter the time or language.
2
Instant transcription
Messages are transcribed to text immediately using advanced speech recognition technology. Every word is captured accurately.
3
Any language, your language
Messages in any language are automatically translated into your preferred language. No language barrier, no missed information. Everything in your mother tongue.
4
Neatly presented
Each message is transcribed and presented clearly. Your team reads instead of listens, and knows exactly what the patient needs.
5
Organized and ready
All messages are organized and ready for your team when they start work. Everything is transcribed, translated, and easy to act on.
6
Ready for action
Your team sees exactly what needs attention. No time wasted listening to long messages. Just clear text, ready to act on.
7
Faster, better care
Your team responds faster and more accurately. Patients get the care they need sooner, and your practice runs more efficiently every day.
See how this works for your practice
Let us show you how Timewise Voicebox can streamline your message handling and give your team a better start to each day.
What it delivers
No more mornings lost to voicemails
Timewise Voicebox turns voice messages into text automatically. Your team starts the morning with a complete overview of what needs attention.
Messages are organised, transcribed, and ready for action when your team arrives. No more replaying recordings.
The system works with your existing phone system and captures messages 24/7. Patients can leave messages after hours.
Your team spends less time listening and more time helping patients.
- Availability
- 24/7
- Transcription
- Instant
- Languages
- 100+
- Replaying messages
- No longer needed
FAQ
Frequently asked questions
Voicebox is available wherever you enable it in your phone system, which can be 24/7 or only for specific flows or hours. It's a layer on top of your existing call handling that adds spoken context in two places. On callback requests, the patient's spoken reason appears as context on the callback task, so your team isn't calling back blind. And as a dedicated message route (for example for repeat prescription requests), where each voicemail becomes a task with transcription and, if needed, translation, ready for your team to pick up.
More from the blog
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Product Updates
28 May 20264 min read
Product Update: From Call to Task
Requests to the digital assistant arrive as tasks, with a summary, the details it noted and the transcript. What changed… Read more
Product Updates
15 Apr 20264 min read
Product Update: Introducing Voicebox
Patient messages automatically turned into text and translated. Meet Voicebox, built for healthcare practices. Read more
Stop replaying voicemails
Timewise Voicebox turns voice messages into text and translates them. Your team starts every morning with a complete overview.